With all the crap Assurance gives almost everyone, who can we complain to about them! It really is annoying how inconsistent they are with respect to what phones are compatible.
Don't know if she would want a smartphone, so a list of any that are acceptable will be appreciated! They'll provide you with a new phone, and port your number over for you. I have the ZTE Quest because I wanted an upgrade and AW said this was the best. Anyways, AW clearly states that they Hydro Reach is compatible. Just because we get this service for free doesn't mean we deserve crap! Actually, I like the one I have, but dropped it too many times! That certainly sounds extremely frustrating to say the least!
I just went through hell, breaking my arm falling over my crutches that I was using for my hip that had to be replaced.
I had 2 major surgeries in the space of 4 months and I was crippled for the year prior to that.
This transfer process will cancel your old service automatically. In fact, I have in the past.....so, many ungrateful people on here...probably committing fraud & really don't qualify for a free phone. Keep complaining people & this program will be taken away from all of us & many of us d O need it.
I have a list of providers; there's a link below, or you can use the menu above and find it under the FREE Service section. They (Assurance Wireless) sent me 2 phones within 6 or 7 months. After about 1 year I called and bought a flip phone for .95, and it is not any better. I GOT A FRAUD ALERT ON MY VERY LIMITED CREDIT CARD!!! I am retired & living on 0 a month after I pay for my high dollar health insurance.,,,, Medicare & a supplement that goes up every year....going to have to drop it & I have many, many health probs, too! I have a small savings to pay for homeowners & car insurance & taxes, so, I can't get any help except for my heating bill, which is NOT paid for by our wonderful govt. I had to get a different phone due to the freebie not working....tried 3 of them, BUT..... I've dropped it several times, so, might have to get another one day! I'm interested to buy a compatible phone for the assurance wireless plan to replace my unreliable paylo dumb phone, but the smart phones they recommend seem to be outdated or out of production. Unfortunately, this isn't unusual across all industries.