Callers will need to be given the message retreival worksheet if you decide to do this optional part.
The receivers relay the messages that they took down.
Next, they _____ a meeting between Ms Anderson and Mr. They finally decide on Friday morning at 10 o'clock after a _____ that Mr Owen usually holds on Friday mornings.
Answersspeak, delivery / shipment, arrived, shipment / delivery, schedule, meet, busy, staff meeting Use these cues to create practice role plays on your own to further your telephoning skills to help with workplace communication.
Most of the time, they take little to no time to prepare, and they challenge both your students’ listening and speaking skills.
Because telephone conversations do not happen face to face, the lack of visual clues can make these conversations a challenge for any nonnative speaker, and that’s a big reason why you should include them in class.
You can use a cell phone if you have one, or you can just use your hand and say, "Bring! Callers sit down behind the receivers, tap them on the shoulders and the conversation begins. Receivers tell them that the friend is out and gives them the details in the 'Will Be Back' note. After the callers have called all of their friends, they go back home and ask if there were any messages.
After your introduction, give a few students some pieces of paper with instructions to 'call' the teacher. When a caller wants to make a call, they tap the receiver on the shoulder and say,"Bring! " Receivers put the name tag on the back of their chair so that the callers know who they are calling. When they are finished, the callers get up to call another friend on the list.
Your telephone number is 647-735-1259Student BYou are a receptionist at Lakeside College. One of your most popular courses is its writing course. First, prepare some information about your dental problem. Try to make an appointment that suits your busy schedule. However, you noticed a small crack on the front of one of the drawers. The address should say “1304 Bloor (not 1304 Bloor West)”.2) The hours of operation are wrong.
Of course, all business telephone conversations do not follow this rigid scheme.
However, this is the basic outline for most business telephone conversations, especially those made to businesses to request information or ask for clarification.
After trying this a few times, you can write some expressions on the board, focusing on the function of taking messages and the grammar of reported speech.
(Note: Set 1 can be found here: ESL/EFL Role-play Cards Set 1, and Set 3 here: Role-play Cards Set 3)ESL role-play cards are great for warm-up, honing communication and negotiation skills, and making a lesson fun.